Frequently Asked Questions
In this section you will find answers to many frequently asked questions about the visa application process.
2. Making an online application
- Can I get a refund?
- How can I tell if the country I am in accepts online applications?
- Can I apply online for a visa for a destination other than the United Kingdom?
- Can I fill in my visa application in a language other than English?
- I do not understand one of the questions. What can I do?
- The date I entered is not being accepted. What should I do?
- Can I save my application mid-way through the application process?
- I am reviewing my application and some answers do not display. What should I do?
- I have printed out my application and I have noticed that some answers that I have written do not display. What should I do?
- I was unable to or forgot to print my application when I got to the end of the application process
- I forgo to make a note at the end of my application of the supporting documents I should send with my application
- I haven't received my Visa4UK - Completed Application confirmation email. Can you resend it to me?
- I made a mistake on one of my answers. Can I change it?
- Can I pay for my visa application online?
- My card was rejected what should I do?
- I have received an email payment confirmation from WorldPay. Who are they?
- I applied and paid for my application twice. Can I get a refund on the application I will not be submitting?
- The calendar for appointments is greyed out. What does it mean?
- I cannot get an appointment before I am due to travel. What should I do?
- I am in a country that has more than one appointment location. How can I change my appointment location?
- I was unable to or forgot to print my appointment confirmation when I got to the end of the application process
- Will I be able to access the online application system using my computer?
- My query is not answered by any of the FAQs. What can I do?
- What do I need to begin an online application?
- I forgot my GWF number and/or password. What can I do?
- Is submitting an online application safe?
- I am unable to retrieve my application. What can I do?
1. Applying for a visa
- What are visa application centres?
- What is 'biometric' information?
- How long does it take to get a UK visa?
- Do I need a visa for the UK?
- How much does a UK visa cost?
- Where can I get application forms?
- What if I don't understand English?
- Can somebody else fill in my application form for me?
- Can my friend or family member in the UK apply for my visa for me?
- What documents do I need to provide to make my application?
- Why do I have to wait for an interview date?
- Where can I apply for a visa for the UK?
- Can I come to live permanently in the UK?
4. Visa and immigration problems
- What if I am refused a UK visa?
- If I am refused, can I appeal against the decision?
- What if I have been refused entry to another country?
- What if I have been refused a visa for another country before?
After I get my visa
- Is it possible to transfer a visa from an expired passport
- I am already in the United Kingdom. Who should I contact for advice about immigration matters?
- What do I do if my passport and visa are lost or stolen?
- What is the latest date that I can arrive in the UK with my visa?
- If my travel plans are delayed, can the validity of my visa be changed?
- What if my reason for going to the UK changes?
- Does the visa guarantee my entry to the UK?
- Do I need to bring any documents with me to the UK?
- How long can I stay?
- Can I use the visa to enter the UK more than one time?

